(This is the first installment of the saga written a couple of years ago when I replaced my computer. It was cathartic in the writing as, in such situations, I have to laugh. Enjoy and stay tuned.)
I keep praying that my computer is not going to crash before I receive all the parts to put together the new one. My old friend is short of breath and often cannot flex its tired electronic muscles from one task to the next. I'm nursing it gently and not asking too much of it at one time. It blinks back at me like an elderly person with a confused smile as it struggles to remember the answer to my mouse-clicking questions. Each time I have to re-boot in the middle of a function, I feel like the administrator of an electro shock therapy jolt to its befuddled brain. And then I hope that I've zapped the right spot and not caused an internal sizzle that puts an end to it all. So far my buddy keeps coming back to me each time I have to click again to restore its settings and cancel some odd pop up boxes that I don't recognize and scream "Warning" in red letters. I keep mumbling, "Come on honey just hold on a little while longer," every time I sit down and turn it on. This is partly because I am sentimental, but also because I am pathetically disorganized and hereby confess to never having backed up much of anything it has stored for me.
Not to mention any names...but DELL...has not completed its piecemeal delivery of the new kid. First they sent the printer. That came two weeks ago. Then a day or two later they sent the surge protector all by itself in a huge box. I got a big cushioned envelope with the data transfer thing-y in it a couple of days after that. A week or so went by and I received the new design hybrid little red computer tower itself and a couple of assorted cables and discs. They had said it would take a week to "build" so I figured that was pretty well right on target. The only thing I didn't get is the monitor, and as of now I am well past my "outside ship date."
Two phone calls later to the outsourced location, which may be great for technical support but the stuff is being shipped from the U.S. for pity sake, and they keep telling me that they cannot trace the status BUT the monitor hasn't been shipped yet anyway. They know it hasn't been shipped but they don't know why, and they can't trace it because they have no idea what location it’s being shipped from.
Perhaps I'm walking on the organizational practical side...an uncommon little trip for me...but I would have thought that the monitor would have been one of those simple early parts to ship. I'll try calling them again today. My friend on the other continent told me I have to wait 24 hours to try for information on alleged missing parts. Like reporting an adult missing person who might just have run away and doesn't want to be found. I think maybe they are hoping it will call and let them know what bus station it’s holed up in.
Meanwhile, my computer is hanging in there, an ongoing time capsule with mostly everything I've ever written stored inside. I'm hoping it shares the rapport I feel for it and will keep it all safe just a little bit longer. Stay tuned and keep your fingers crossed.
"It is the poet's job to remember"
Gerald Stern
Gerald Stern
Tuesday, November 9, 2010
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